Technologies • Announcements

Phone verification

finX introduces a new automated feature to streamline phone number verification.

With a single click, track the verification status in real time through an intuitive icon-based system directly within your instance.

Phone verification web2

Benefits of phone verification

Enhanced data reliability

Verifies the authenticity of phone numbers, reducing errors and fake contacts.

Improved communication

Ensures customers successfully receive SMS messages, notifications, or important calls.

Operational efficiency

Automates the verification process, saving time and reducing manual effort.

Optimized customer experience

Builds customer trust by validating their contact details quickly and efficiently.

Strengthened and security

Ensures adherence to data privacy regulations and minimizes risks associated with incorrect numbers.

Clear tracking system

With intuitive icons (red, yellow, green), it’s easy to monitor the status of each verification in real time.

Phone iconsen 2

How does it work?

1

Sending the verification link

Each customer profile now has a button at the top to send the SMS verification link

2

SMS Verification link sent

Once the link is sent, the icon changes from red to yellow, signaling that an SMS was transmitted

3

SMS content

Please click on the link below to verify your phone number

4

Verification completed

This customer has successfully clicked the link, and the phone number has been verified

5

Verified on?

The verified on field can be seen by clicking on a verified customer

Updating a phone number in a user profile will reset its status to unverified. We maintain a complete history of all phone verifications. If the user reverts to a previously verified phone number, it will automatically regain its verified status, eliminating the need to send a new verification link.

View tutorial » FinX Phone verification