Terms and conditions

Last update: March 15, 2024

PLEASE READ THE TERMS AND CONDITIONS BEFORE USING THE SITE

The following terms and conditions govern and apply to your use of or reliance on the site maintained by flovver (the "Site").

By accessing or browsing the Site, you represent that you have read, understood and agree to be bound by these Terms and Conditions. Please note that we may change the terms of use at any time without notice. Your use of the site will be deemed to be your acceptance of the revised terms and conditions.

1. Intellectual property rights

All intellectual property on the site is owned by us or our licensors and includes any material protected by copyright, trademark or patent. All trademarks are owned, registered and/or licensed by us. All content on the site including, but not limited to, text, software, code, design, graphics, photos, sounds, music, videos, applications, illustrations, interactive features and other content, is a collective work under Canadian or other copyright law and is the property of flovver. The material on this site may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed or modified, in whole or in part, whether in text, graphic, audio, video or executable form, without our written permission.All rights reserved.

2. Use of company content

We may provide you with certain information as a result of your use of the Site, including, without limitation, documents, data or information developed by us, or any other items that may assist you in using the Site or Services ("Company Content").The Company Content may not be used for any purpose other than the use of the site and the services offered on the site. Nothing contained herein shall be construed as granting you any license or intellectual property rights.

3. Payment

When you make a purchase on the site, you agree to provide a valid payment instrument.Please pay attention to the transaction details as the total price may include taxes, fees and shipping costs for which you are responsible.

When you provide us with a payment instrument, you declare that you have permission to use that payment instrument. When you make a payment, you authorize us and the payment service we use to charge the total amount to the payment instrument you have designated for the transaction. You also authorize us to collect and record this payment instrument and any other information related to the transaction.

If you pay by debit or credit card, we may obtain a pre-authorization from the card issuer for an amount up to the total amount of the transaction. If you choose to cancel a transaction before it is completed, the funds used for the pre-authorization may not be immediately available in your account.

We reserve the right to cancel any transaction if we believe that the transaction violates these terms and conditions or if we believe that by doing so we can prevent a financial loss.

In order to prevent financial loss, we may contact the issuer of your payment instrument, law enforcement authorities or any affected third party (including other users) and may share details of any payments you are associated with if we believe that such action may prevent financial loss or a breach of the law.

Payment for any ongoing service will be billed automatically until you notify us that you wish to terminate the services.

4. Sale of goods and/or services

We may sell goods or services. We undertake to be as accurate as possible with regard to all information about goods and services, including product descriptions and product images. However, we do not guarantee the accuracy or reliability of any product information and you acknowledge and agree that the purchase of such products is at your own risk.

5. Acceptable Use of Site

You agree not to use the Site for any unlawful purpose or any purpose prohibited by this clause. You agree not to use the Site in any manner that could harm the Site, the Services or flovver's business.

You also agree not to use the Site for any of the following purposes:

6. Reverse engineering and security

You cannot take any of the following actions:

reverse engineer or disassemble any code or software on or from this Site;

violate or attempt to violate the security of the Site through any unauthorized access, circumvention of encryption or other security tools, data exploitation or interference with any host, user or network.

7. Compensation

You agree to defend, indemnify and hold harmless flovver and its affiliated companies against any claim, suit or demand, including attorneys' fees, which may arise from or relate to your use or abuse of the site, your violation of the present or your conduct and actions. If we choose to do so, we will choose our attorney and participate in our own defense.

8. Release and liability

Our site exists for communications purposes only. You acknowledge and agree that any information published on our site is not intended to be legal, medical or financial advice and no fiduciary relationship has been created between you and flovver. You also agree that your purchase of services on the Site is at your sole risk. We are not responsible in any way for the advice or any other information conveyed on the site.

9. Service interruption

We may need to interrupt your access to the site to carry out unscheduled maintenance or emergency work. You agree that your access to the Site may be affected by unplanned or unanticipated unavailability, for any reason, and that we will not be liable for any damage or loss arising from such unavailability.

10. No guarantee

Although we have made reasonable efforts to ensure that the content on this site is accurate, we cannot guarantee that such content is error-free, up-to-date or complete. Under no circumstances can we be held responsible for any damage that may result from an error on the site.

We assume no responsibility for any damage arising from the misuse of the content of the site. We also cannot guarantee that the site will be available without interruption, without errors or omissions, or that defects will be corrected. It is also not possible to guarantee that the site and the servers that make it available are free of viruses or harmful components. The site and its content are provided “as is” and “as available” without any representation, warranty or condition of any kind, either express or implied.

If you decide to subscribe to any services or features of the Site that require a subscription, you agree to provide accurate and current information about yourself as prompted by the relevant registration or subscription process, and to ensure their accuracy by making necessary updates as soon as possible. You agree to ensure the confidentiality of all passwords or other account identifiers that you choose or that will be assigned to you at the time of registration or subscription on flovver or its partners and to assume responsibility for with respect to all activities related to the use of these passwords or accounts. Additionally, you agree to notify us of any unauthorized use of your password or membership account. We cannot be held responsible, directly or indirectly, for any loss or damage of any kind arising from or relating to your failure to comply with this provision.

You acknowledge that we may, in our sole and absolute discretion, and without notice, suspend, cancel or terminate your account, your use of or access to the site or any of its services, and remove and delete any information or content relating to the site or any of the services offered (and terminate your use of it), for any reason whatsoever, including if we believe that you have violated these conditions. Further, you agree that we shall not be liable to you or anyone else as a result of any such suspension, cancellation or termination. If you are dissatisfied with flovver or any of its services, or with any of these conditions, rules, policies, guidelines or our practices relating to the operation of flovver or any of its services, your only recourse is to stop using the site or service in question.

11. Confidentiality

Communications via the Internet are subject to interception, loss or alteration, therefore, you acknowledge that any information or materials you provide electronically through access to or use of this site are neither confidential nor proprietary, except in the extent required by applicable laws and that unprotected electronic mail communications over the Internet may be intercepted, altered or lost.

12. Limitation of liability

We are not liable for any damages you may suffer arising from your use of the site, to the fullest extent of the law. flovver's maximum liability arising from your use of the Site is limited to one hundred (100) Canadian dollars or the amount paid to flovver in the last six months, whichever is greater. This applies to any claim including, but not limited to, loss of profits or revenue, consequential or punitive damages, negligence, tort or fraud of any kind.

13. Questions and information

For any questions or to obtain further information, please contact us at the following address: info@flovver.com